Contact Us
*Message
Please input your question/opinions above, we will contact you as soon as possible.

We will reply your meassage through the above email address.

Submit Success
Loading...

Trending:  Kiehl's   Saks Fifth Avenue   GNC

Where is my order

Most orders will be posted to your account in a short time from either the ship date or the order date dependingon merchant policy.
You will be able to submit a missing order inquiry based on your click history. Please input all the information including your order information so that we can contact the merchant to locate you order cashback.

After merchant posted the cashback to your account, login your account and find your order in My Orders as below.

If you still can not find your order in your account after 7*24 hours, you can add your purchase request through our website by clikcing Find My Orders as below.

You will be able to submit a missing order inquiry based on your click history. Please input all the information including your order information so that we can contact the merchant to locate you order cashback.

After we forward your missing order to the merchant, the order status will be updated from SUBMITTED to PROCESSING. We can only post the order cashback to your account after we get confirmation from the merchant that the order is affiliated with gocashback.com. Your missing order will be update from PROCESSING to ADDED if your order is eligible for cashback.
You will be able to check the status for all your missing order inquiries in Find My Orders as below.

Missing orders?    Find My Orders

Join Now - Get $10!
 I have read the terms and conditions

By clicking Join Now, you will be automatically registered as a GoCashBack member, and receive your $10 registration bonus. You will also be subscribed to the GoCashBack newsletter, receive information on the hottest sales, and get updates on your personal cash back account.